privacy policy
1. We value your privacy
We are committed to protecting and respecting your privacy. In order to provide you with better service and the best customer experience, we will collect some personal information from you. This Privacy Policy will help you understand how we collect and use your personal information, with whom we share your personal information, and the choices you have about how we collect and use your personal information.
If you enter or use our online store, you agree to this Privacy Policy and the terms will apply to you. If you do not agree to this Privacy Policy, please stop using this online store and do not apply for a user account.
We may also send you messages to explain to you how we use your personal data in specific circumstances, and you may choose to refuse our use of your personal data in such circumstances.
2. How do we collect your personal information?
We collect personal information from you either by you providing it directly to us, by us collecting it, or by automated means when you enter or use our online store. For example, your personal information will be collected by us when you complete the application for a user account, when you make online purchases in our online store, or when you send us emails or browse our online store.
3. Are you over 18 years old?
This online store is only suitable for people aged 18 or above. If you are under 18 years old, please do not use this online store or apply for a user account.
4. What personal information do we collect from you?
You may be required to provide us with some personal information in order to use our online store. We will list the "required" personal information when you apply for a user account. You can decide whether to provide us with other personal information about you. For the avoidance of doubt, personal data means information that may directly or indirectly identify an individual. This information includes, but is not limited to, name, ID number, address, phone number and health information.
a. Your user account
When you apply for a user account ("Member") in this online store, we may ask you to provide personal information including:
Your name, month of birth, email address, phone number, shipping address, username and password;
Your user account status and activity records related to your user account in our online store;
When you purchase any products in our online store, we will collect your transaction records or payment details (including products or services purchased, purchase date, delivery date, any refunds or exchanges, delivery address, payment method , cardholder name, credit card number, expiration date and billing information of the credit card);
If you are our member, we will collect information about your membership number, any rewards redeemed, points accumulated through purchases through our online store and points balance; and
Your shopping habits/preferences, including brand preferences and the types of products and services you may be interested in purchasing.
b. When you visit this online store as a member or guest
We may automatically collect the following information through web tracking technologies (including but not limited to cookies, meta tags, web beacons and other similar technologies):
Detailed information about your visits to this online store, such as browsing history, time spent in this online store, and frequency of visits;
When you interact with this online store, the location information provided by your mobile device or other equipment, including your IP address and geographical location; the device you use when browsing this online store (including device model, operating system , device type, browser type and version, other system status, and third-party websites used before interacting with this online store).
You have the option to disable any such web tracking technologies. If you would like to learn more about how we use the above information, please read the content of the Internet Tracking Technology section.
c. Other information
We will also collect your personal information (such as email content, contact information, etc.) during the process of contacting you, or when you fill in any voluntary questionnaires we provide from time to time (such as your personal statistical information and feedback). Collect your personal information.
5. How do we use your personal data?
Your personal data will only be used for the following purposes.
a. Account Management
Assist with the management and maintenance of your user account, including:
Create and update your account;
Verify your identity;
Build your single profile resume;
Provide you with a user account login number to use this online store;
Maintain, update, manage and process your activity records in this online store (including your purchase or order records of products or services in this online store ("Orders") and any points and rewards related to the reward program;
Complete transactions, including processing or facilitating payments;
To send you the latest information about new features and offers relevant to our online store; and
Enable the function of this online store that allows you to personalize your user account, such as collecting your favorite products or brands.
b. Customer Support
When you contact us, we will use your personal data to provide you with support, such as answering and investigating any questions or concerns you may have, monitoring and improving our customer support services, assisting with delivery arrangements for your orders, and refunds or·replacement service.
c. Marketing
We analyze your preferences and market trends to generate analytical results. The results of the analysis may be used to tailor the advertising and offers shown to you on our online store, apps and third-party social media platforms. In addition, we may also combine the information we collect from you with information from other customers to optimize analysis results and identify market trends. We may use these analysis results (referring to anonymized personal data) for product promotion.
d. Personalized experience
Create personalized marketing information based on your interests and preferences, and provide you with a personalized experience related to our online store and user account. We may also use data analysis tools to evaluate the effectiveness of our offers, advertising and promotions, determine whether you are interested in new products or services, or tailor the best offers, products, services and rewards for you. with type. In order to personalize your experience, we may also engage advertising service providers (such as social media platforms) for marketing and marketing purposes, which may involve sharing your anonymous personal information with the advertising service providers.
e. Optimization and improvement
We may use your personal information to understand and improve our online store through the use of various methods, such as analytical tools, research, surveys and feedback forms. This will allow us to improve the quality of our services or products, develop new features and advantages, and evaluate and change our business, marketing or operational plans and plans.
f. Legal and administrative purposes
We may use your personal data to investigate or deal with any incident, claim or dispute or as required by law or at the request of any law enforcement or regulatory authorities, courts or other government agencies. We may also use your personal data in any legal proceedings relating to you.
g. Online shopping
To provide, process and manage your orders, including arranging delivery, online store pickup, refunds and exchange services.
6. With whom do we share your personal information?
We understand how important your personal data is to you. To protect your privacy, we will only share with third parties information that has been aggregated and anonymized, or does not include your name or contact information. However, as described in this section, we may in limited circumstances share information (which may include your personal data) with third parties who may be located locally or overseas. When you use this online store or apply for a user account, you agree to our sharing your personal information with third parties and the cross-border transfer of your personal information in accordance with the provisions of this section. No matter where we store or process your personal data, we will take steps to protect the security of your personal data in accordance with this Privacy Policy and all applicable laws.
a. Professional Advisors and Assignees
If necessary, we may share your personal data with our professional advisers (including lawyers, accountants, financial advisers and insurance companies). Your personal information may also be shared with third parties in the event of any merger, acquisition, consolidation, reorganization, sale of assets, financing, or any other similar situation involving the transfer of some or all of our business assets.
d. Government and regulatory authorities
This Privacy Policy is governed by the laws of the Hong Kong Special Administrative Region of the People's Republic of China ("Hong Kong"). We endeavor to process your personal data in accordance with any data privacy laws that apply to us. Your personal data may be shared with regulators, courts and other government agencies to comply with any legal or regulatory requirements, orders or requests. Any disputes regarding the terms and conditions of this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
7. Direct marketing
If you choose to receive offers and promotions from us, we may use your personal data:
To send you the latest news, events, updates, competitions, promotions, offers, products, services and reward-related marketing materials related to our website, reward program, and retail. The content may include our online store, reward program, retail, clothing, etc. , Accessories, Cosmetics, Beauty, Health & Wellness, Personal Care, Toiletries & Medical, Baby Care, Maternity Health, Insurance, Finance, Music, Sports, Sweepstakes & Competitions, Food, Beverages, Catering, Travel, Transportation, Banking, Electronics , home furnishings, housewares, textiles, telecommunications, groceries, office and business supplies, technology, outdoor furniture and accessories, furniture, lighting, decor, home accessories, media, e-commerce platforms and service providers, and publications;
Analyze your preferences, online habits/behaviors and transaction records to collect information so that we can present you with the most appropriate information, activities, and information tailored for you through our online store, marketing materials, social media or other communication methods. Content and type of updates, contests, promotions, offers, products, services and rewards; and
Host sweepstakes, contests, or other promotions in conjunction with any seasonal events.
We may send you marketing materials or market research invitations via email, within your user account, when you enter our online store, online banner ads, posts, phone calls, text messages or WhatsApp Messenger. We will only provide you with marketing information with your consent. You can opt-out of receiving any marketing communications from us at any time. Please review the Your Rights section below.
8. How do we ensure that your information is securely protected?
We attach great importance to the security and privacy of your personal data and adopt all reasonable and feasible security procedures, including the implementation of technical and physical security measures, to ensure that all your personal data is strictly and securely protected to prevent any loss or unauthorized access. Authorized Access, Disclosure, Use and Modification. All transactions conducted under the terms and conditions of this Privacy Policy
Legal Notices and Disclaimers
A. Intellectual Property
A.1 All right, title and interest in and to all intellectual property rights in the Online Store and the Content in the Online Store shall at all times remain the property of the Company and/or the Company’s licensors. You are not authorized to use all intellectual property rights in this online store and/or the contents of this online store without the written permission of the Company and/or the Company's licensors (as the case may be).
B. Disclaimer
B.1 This online store and the information on this online store are provided "as is" and for general information purposes only. To the maximum extent permitted by law, the Company does not make any implied and/or express warranties, representations or undertakings not expressly contained in these legal notices and disclaimers. The Company makes no guarantees, representations or commitments regarding the accuracy, availability, suitability, applicability or completeness of the information in this online store. The Company does not assume any legal liability for any loss or damage caused by the use of or reliance on the information published by this online store or any other information posted on or linked to this online store, including but not limited to any errors. , inaccuracies, omissions, infringement, defamation, misrepresentations or other information or omissions that may offend or give rise to any claim or complaint.
B.2 The mention of any person, organization, name, product or service on this online store does not mean that the Company endorses or recommends the person, organization, name, product or service. At the same time, the Company is not responsible for the information or materials posted by advertisers or sponsors on this online store.
B.3 The Company does not make any guarantee, representation or commitment regarding this online store or your ability to log in or use this online store, nor does it guarantee that the functions of this online store will be uninterrupted or error-free/defective. , statement or promise.
B.4 Any agent or representative of the Company is not authorized to make any warranties, statements or representations regarding the information in this online store, and the Company is not liable in any respect for any such unauthorized warranties, statements or representations. constraint.
C. Limitation of legal liability
C.1 By logging in and using this online store, you confirm and accept that your use of this online store is at your own risk. To the fullest extent permitted by applicable law, the Company shall not be liable for any direct, indirect, incidental, consequential or punitive damages or damages related to loss of profits or revenue arising out of the use, login or inability to use this online store. assume no responsibility. Without prejudice to the foregoing provisions:
This online store and any information and materials contained therein are provided "as is" without any express or implied warranties, including but not limited to ownership, quality, merchantability, fitness for a particular purpose. IMPLIED WARRANTIES OR IMPLIED TERMS OF SECURITY, PRIVACY OR NON-INFRINGEMENT.
The Company assumes no responsibility for any errors or omissions in the content contained in this online store.
We are not responsible for any performance failure, error, omission, interruption, deletion, lack, delay in operation or transmission, computer virus, telecommunication line failure, theft of information transmitted online, software or hardware problems (including but not (limited to data loss or compatibility issues), theft, destruction or alteration of the online store, whether caused by logging into or using this online store or uploading, downloading or uploading to or from this online store The Company is not responsible for and will not assume any liability (to the extent permitted by law) for any breach of contract, tort, negligence or other cause of action arising directly or indirectly from the recording of any data, text, images or other materials or information. Inside).
D.Region
D.1 Any information contained in this online store is only intended for people who log in to this online store from the Hong Kong Special Administrative Region. The Company makes no representation that any products or services described in this online store are available or appropriate for use in any other locations.
